I am a highly motivated individual, with effective organisational skills and a great eye for detail. I have lead and managed an office based quality management/compliance team and also a field based frontline security operational team. I have established and built solid, key relationships, with clients and external bodies such as the BSI and other accreditation specialist and I have a comprehensive knowledge of the British Standards and their application in the workplace.
I have a varied and comprehensive work history within the security industry and have held senior roles in both an operational and quality management/compliance capacity which makes me the ideal consultant to advise and guide you in your pursuit of industry accreditations.
I have developed a number of great customer relationships through focusing and understanding their requirements and challenges, and implementing changes that best support these leading to a more efficient and effective way of working.
I have extensive knowledge of the British Standards and how they interact with your operational practices and also the Approved Contractor Scheme (ACS),ISO 9001 and the NSI Guarding Gold Certification scheme.
Through regular research I am keeping abreast of Business Licensing and the impact it will have on the industry and in particular those companies new to accreditation schemes.
I am an IRCA certified ISO 9001 Lead Auditor and through structured auditing I ensure that the customer can demonstrate full compliance with their systems leading to the securing of industry accreditations, specifically that of the Approved Contractor Scheme and ISO 9001.
In my experience working both operationally and as a consultant I have developed strong customer focused values and see the benefits effective Quality / Integrated Management Systems can bring an organisation.’